English

How and where to buy a train ticket

Check information about our ticket offices, ticket machines, and online sales

Main site » How and where to buy a train ticket

How and where to buy a train ticket

Many passengers wonder where to buy a train ticket. In today’s world, buying tickets online is incredibly popular. However, not everyone is comfortable with this method, and many people still prefer traditional methods. The map below shows the distribution of ticket offices and ticket machines of Koleje Dolnośląskie across the voivodeship. We also offer a search tool to help you find the fixed points nearest your location.

Showing 50 locations

Zamknij

Map of ticket offices, ticket machines, and customer service offices.

The map above displays a list of our company’s ticket offices, customer service offices, and ticket machines, along with the services provided and opening hours.

Legend of symbols:

– ticket offices and customer service offices.

– ticket machines.

How do I buy a train ticket?

Fixed location

You can purchase a ticket for any train in the traditional way at ticket offices and ticket machines located throughout the voivodeship. There is also the option to buy a ticket at the Customer Service Offices located at the Wrocław Główny and Zgorzelec stations. It is still possible to purchase a ticket directly from the conductor on the train. The information on where to buy train tickets is provided on the map above and the following subpages.

Online

How do I buy a train ticket? Very easily – online. The current advancement in information technology has led to various online ticketing systems.

Every type of ticket offered by Koleje Dolnośląskie can be purchased in the The Store KD. After finding a connection on the Koleje Dolnośląskie website, there is the option to immediately purchase a ticket. The way to buy a train ticket online is similar for each system and guides you through the entire process intuitively. Using a computer, phone, or tablet, you can quickly and easily purchase the right ticket, without leaving home and standing in queues.

Other online sales channels: e-podróżnik, Koleo lub BILKOM.

Customer Service Office

at Wrocław Główny station

Ticket office of Koleje Dolnośląskie

in the largest cities of Lower Silesia

Ticket machines

check at which stations you can buy tickets

On KD trains

please contact the train attendant team

KD Online Shop website

website kolejedolnoslaskie.pl

e-podroznik.pl

application or website e-podroznik.pl

BILKOM

application or website bilkom.pl

KOLEO

application or website koleo.pl

‘In accordance with the Regulation of the Minister of Finance of 3 December 2013, regarding the issuance of invoices (Journal of Laws of 2013, item 1485), in force from 1 January 2014 (§3 point 4), all train tickets are considered invoices. This does not apply to tickets purchased online’.

 

Seat reservations are not available on trains operated by Koleje Dolnośląskie S.A.