Contact - Lower Silesian Railways

Please note that the email address informacja@kolejedolnoslaskie.eu is intended solely for passenger information inquiries.

This mailbox handles matters related to:

• assistance in finding train connections operated by Koleje Dolnośląskie,
• current service status and train delays,
• lost property on Koleje Dolnośląskie trains,
• ticket prices and available fares,
• applicable discounts and concessionary fares.

Sending inquiries to informacja@kolejedolnoslaskie.eu regarding matters outside the scope listed above may delay their timely processing.

Please send official correspondence, which will be forwarded to the relevant departments, to: sekretariat@kolejedolnoslaskie.eu.