Barrier-free travel

Information for people with disabilities and people with reduced mobility

Koleje Dolnośląskie provides assistance to people with disabilities, including blind and partially sighted passengers, deaf and hard-of-hearing passengers, as well as older people and passengers with reduced mobility. Find out how to plan your journey, request assistance and make use of the available accessibility facilities.

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Request assistance

Complete the form to request assistance during your journey.

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Hearing loops

Dostępność w punktach obsługi pasażerskiej.

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Accessible rolling stock

Find out more about the accessibility of our trains.

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Recognition of disability certificates

Find out more about the recognition of passengers’ disability certificates or certificates specifying the degree of disability.

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Discounts

Check the discounts available to you. See the Conditions of Carriage and Fares (TP-KD).

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Railway infrastructure

Check information about railway infrastructure accessibility.

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Easy-to-Read and Understand (ETR) text

Read the information provided in an Easy-to-Read and Understand format.

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Accessibility Statement

Find out more about the digital accessibility of our website and the documents we provide.

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Contact form

If you have any questions, please contact us using the contact form.